About Copenhagen Airport
Copenhagen Airport (CPH) is Northern Europe’s leading air-cargo hub, strategically located on the Øresund corridor. With direct motorway access and rapid air-to-truck transfers, CPH offers 24/7 operations, streamlined customs, and facilities for time-critical, temperature-sensitive, and high-value goods. Its cargo district features modern stands, warehouses, and a logistics park with build-to-suit options—just minutes from Copenhagen and Malmö.
Challenge
With steady growth in cargo volumes, Copenhagen Airport Cargo needed to improve coordination among independent partners while maintaining strict confidentiality. Manual status requests and fragmented data slowed operations and increased the risk of errors and delays caused by manual inputs.
Solution
By implementing Peppol Logistics as a digital infrastructure via Semantic, CPH established a single source of truth for cargo movements. The platform enables real-time visibility without exposing sensitive information, thanks to granular access controls and immutable audit history. Partners now exchange data using PEPPOL standards, ensuring consistency and interoperability.
Results
- Faster exception handling and proactive delay detection
- Improved coordination across apron, warehouse, and trucking operations
- Secure, auditable data sharing ready to extend into finance and future use cases
- Automated workflows replace manual data entry, reducing errors and improving overall efficiency
“The solution allows us to maintain a seamless logistics process for our partners and gives us insight into the goods moving in and out of the airport—without accessing any confidential information.”
— Michael Giese, Senior Cargo Manager, Copenhagen Airport Cargo